Introduction
Stratos AI LLC (“Company”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our software-as-a-service (“SaaS”) platform, custom website design and implementation, custom AI technology, and AI chatbots (“Services”). By using our Services, you agree to the collection and use of information in accordance with this policy.
Information We Collect:
Personal Information
We may collect personal information from you when you use our Services, such as:
- Name
- Email address
- Phone number
- Business address
- Payment information
Non-Personal Information
We may also collect non-personal information that does not directly identify you, including:
- Browser type and version
- Operating system
- IP address
- Device information
- Usage data (e.g., pages visited, time spent on pages)
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website and within our Services. Cookies are small files stored on your device that allow us to track and analyze usage data. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, operate, and maintain our Services
- To improve, personalize, and expand our Services
- To understand and analyze how you use our Services
- To develop new products, services, features, and functionality
- To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Services, and for marketing and promotional purposes
- To process your transactions and manage your orders
- To detect, prevent, and address technical issues
Sharing Your Information
We may share your information with third parties only in the following circumstances:
- With your consent
- To comply with legal obligations
- To protect and defend our rights and property
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
Data Security
We implement reasonable security measures to protect the security of your personal information both online and offline. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure and we cannot guarantee absolute security.
Your Rights and Choices
You have certain rights regarding your personal information under applicable data protection laws, including the right to access, correct, update, or delete your personal information. You may also object to the processing of your personal information in certain circumstances.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Stratos AI LLC
support@stratosai.ai
(480) 914-9333